Icarus Medical — SMS Messaging Terms

Program. Icarus Medical Text Messages. When you opt in, Icarus Medical sends text messages about custom brace options, insurance coverage and cost, scheduling with a care coordinator, and order and support updates. Messages may include marketing and promotional content. Some messages are generated or sent using automated technology, including an automated text assistant; you can ask for a person at any time.

Who it is for. People who have asked Icarus Medical about a brace, and clinicians who work with us. You must be 18 or older and the account holder or authorized user of the mobile number.

How you opt in. By checking the SMS consent box on one of our forms, by texting YES to one of our numbers, or by otherwise providing written consent. Consent is not a condition of purchase.

Frequency. Message frequency varies.

Cost. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt out. Reply STOP to any message. You will get one confirmation message. Reply START to resubscribe.

Help. Reply HELP to any message, call 888-492-1101 (9am–6pm ET), or email info@icarusmedical.com.

Privacy. Text messages are not encrypted and may include health information you choose to share. See our Privacy Policy at https://icarusmedical.com/privacy-policy/. We do not share mobile opt-in information with third parties or affiliates for their marketing purposes.

Changes. We may update these terms; the current version is always at this page. Effective August 25th, 2026.